raceai-common-questions-page
You Don't Need to Understand the Whole Platform to Get Started.
Start with the problem you want to solve today. RaceAI Radio, RaceAI LIVE, and RaceAI Studio each work independently—and connect when your team wants more.
Where Should I Start?
Choose RaceAI Radio
If your main problem is conventional race-radio range, clarity, remote participation, or multi-car communications.
Choose RaceAI LIVE
If your team wants to watch the car live while it is on track and communicate with the driver at the same time.
Choose RaceAI Studio
If your main need is driver coaching, race-engineering analysis, AI investigation, or preserving racing knowledge over time.
RaceAI Basics
Do I need all three RaceAI products?
No. Radio, LIVE, and Studio are independent products. Use the one that solves your current need. Connecting them simply creates additional value because communication, video, telemetry, and session context can share the same RaceAI environment.
Is Studio the main product and Radio and LIVE add-ons?
No. All three are first-class RaceAI products. Radio solves communication. LIVE solves real-time visibility. Studio solves analysis and understanding. None requires Studio in order to be useful.
What happens when I use all three together?
Radio can preserve what the team said. LIVE can preserve what was happening around the car. Studio can combine those sources with telemetry, setup, weather, driver feedback, notes, and history to help the team understand what happened and why.
Does RaceAI replace my existing data acquisition system?
No. RaceAI is designed to work with professional data systems rather than replace them. Studio currently supports MoTeC and AiM exports, with additional systems planned. Your existing logger and vendor software remain part of your workflow.
Communication Questions
How is RaceAI Radio different from a conventional race radio?
Traditional race radios depend on RF range and line-of-sight conditions. RaceAI Radio uses cellular and internet connectivity, allowing approved team members to communicate from the track, paddock, shop, home, or another location entirely.
Does the driver use a smartphone?
No. The driver uses the familiar racing workflow: helmet microphone, earbuds, and push-to-talk. RaceAI onboard hardware handles the digital communication path. Team members use the RaceAI Android app on compatible smartphones.
Can my driver keep the existing helmet microphone and earbuds?
Yes, the Radio system is designed around the existing racing-audio workflow. Compatibility depends on the audio connection used by the driver's current equipment, and the RaceAI hardware connects that audio into the digital Radio system.
Can engineers or coaches participate from somewhere other than the track?
Yes. That is one of Radio's major advantages. An authorized coach, engineer, owner, or crew member can participate from anywhere with suitable internet connectivity.
Can one team member communicate with multiple race cars?
Yes. Authorized users can switch between team cars and channels in the app rather than carrying a separate physical radio for every car. A user participates in the selected conversation rather than listening to every car simultaneously.
Can we create different communication groups?
Yes. RaceAI supports team communication workflows such as driver, crew, engineering, spotter, and private conversations so the right people can participate in the right discussion.
Does RaceAI Radio record conversations?
RaceAI can record and transcribe Radio communication so driver feedback, engineering discussions, warnings, and decisions can be preserved as useful race-session history.
What if cellular coverage at the track is poor?
Radio and LIVE depend on cellular connectivity, so service quality ultimately depends on available network coverage and capacity at the circuit. RaceAI's cellular architecture is designed for motorsports use, but no cellular-based system can guarantee service where usable network coverage does not exist.
Live Video Questions
What does RaceAI LIVE actually show?
LIVE streams the in-car video source while the car is on track. With a supported AIM SmartyCam, that can include the camera view together with the telemetry overlay configured on the camera.
Does LIVE include Radio?
Yes. RaceAI LIVE is sold as LIVE + Radio. The $299/month per-car LIVE subscription includes the full RaceAI Radio service.
Why is LIVE useful if I already record onboard video?
Recorded video tells you what happened after the session. LIVE lets coaches, engineers, crew, and approved viewers see what is happening while the car is still on track. That creates a real-time coaching and decision-making opportunity.
Can a driver coach work remotely with LIVE?
Yes. A remote coach can watch the approved LIVE stream and use RaceAI Radio to communicate with the driver. That enables a watch → communicate → observe-the-result workflow without requiring the coach to be physically at the circuit.
What cameras are supported?
RaceAI LIVE currently uses AIM SmartyCam 3 GP or Dual as the supported SDI video source.
Is the video recorded?
Yes. LIVE can preserve the video in the team's cloud account for later review. If the team also uses Studio, that recorded video can become part of the session evidence used for coaching and investigation.
Can multiple people watch?
Yes. Authorized team members can view LIVE, and teams can also choose to allow spectator viewing under the owner's access settings.
Does a LIVE Spectator hear the team's Radio conversation?
No. The LIVE Spectator subscription is watch-only. Team audio is not included.
Intelligence and Analysis Questions
Is RaceAI Studio just an AI chatbot for telemetry?
No. Studio uses purpose-built motorsports tools, normalized data, context assembly, caching, evidence generation, AI Agents, and multiple LLM providers. The model is one part of the system rather than the entire product.
What are the main ways to use Studio?
Studio has three primary AI workflows:
- AI Chat — text or voice conversation around a selected session and lap.
- AI Driver Coaching — interactive coaching with telemetry, track map, video, and other evidence.
- AI Investigate — agent-based investigation across much larger bodies of racing history.
What is AI Investigate?
AI Investigate is RaceAI's agent-based technology for difficult questions that may require many calculations, tools, comparisons, and evidence sources. It can work across sessions, drivers, cars, events, and longer histories rather than being limited to one prompt or one lap.
Which AI models does Studio support?
RaceAI currently supports OpenAI, Claude, Gemini, and Grok model families. The architecture is designed so the motorsports intelligence layer is not tied to one AI vendor.
Does Studio replace a race engineer or driver coach?
No. RaceAI is designed to help engineers, coaches, crew chiefs, and drivers work with more evidence and preserved knowledge. The goal is to augment human judgment—not pretend that a language model replaces racing experience.
Do I need Radio or LIVE in order to use Studio?
No. Studio works independently with supported racing data. Radio and LIVE simply provide additional communication and video context if you choose to use them.
What is the difference between Studio Solo, Pro, and Pro+?
Solo is for one team, one car, and one driver. Pro supports one team with one car included, unlimited drivers, and additional cars for $25/month each. Pro+ adds authorized linked-team access and broader participating-community intelligence for AI Investigate.
Subscription Questions
Why are Radio and LIVE priced per car?
Each connected car creates direct operating costs including cellular service, cloud infrastructure, streaming, recording, and active-session services. The per-car model keeps those costs aligned with the cars actually using the platform.
Do normal team members pay a separate monthly fee?
No. Team Owner and standard Team Member access are included for the team's Radio or LIVE service. Paid Power User and Spectator subscriptions are intended for different access patterns.
What is a Radio Power User?
A Radio Power User is someone who needs portable access across multiple authorized teams—for example, an engineer, coach, or crew member who works with several programs. Radio Power User pricing is $12.99/month.
What is a LIVE Power User?
A LIVE Power User can use LIVE with the current team and join other authorized teams using their private connection key. LIVE Power User pricing is $14.99/month.
How much are spectator subscriptions?
Radio Spectator is $2.99/month for listen-only access where the team permits it. LIVE Spectator is $4.99/month for watch-only access; team audio is not included.
What are RaceAI AI Credits?
AI Credits are dollar-denominated usage credits included with each Studio plan. They simplify AI billing across different model providers whose raw token costs vary.
How many AI Credits are included?
Studio Solo includes $20/month, Studio Pro includes $30/month, and Studio Pro+ includes $50/month in RaceAI AI Credits.
What happens if I use more AI than my included credits?
Additional AI usage is billed based on consumption. Team Owners can be given monthly AI-spending limits so additional usage remains controlled and predictable.
Do unused monthly AI Credits roll over?
No. Included subscription credits reset each billing cycle rather than accumulating indefinitely.
Who Can Find, Join, Listen, or Watch?
What does a public team mean in RaceAI?
Public means the Team Owner allows the team to be searchable and discoverable inside the RaceAI platform. It does not automatically mean that anyone can join, listen, or watch.
Can a searchable team still require a private key?
Yes. Discoverability and authorization are separate controls. A team can be searchable while still requiring a private connection key before another user can join.
Who controls spectator access?
The Team Owner. The team decides whether spectators may listen to Radio, watch LIVE, require authorization, or have no spectator access at all.
Are private team communications exposed to the public?
No. RaceAI's access model is intended to keep private team communications private unless the Team Owner deliberately enables the relevant spectator or public access.
What is a linked team in Studio Pro+?
A linked team is another participating team that explicitly authorizes access. Linked-team access is different from general community intelligence because it is a direct, permission-based relationship.
What is community intelligence?
Community intelligence is broader learning from participating teams. It is intended to give AI Investigate a larger evidence base while preserving team control and privacy. Participation is optional.
Practical Installation Questions
Does Radio require hardware in the race car?
Yes. Radio requires RaceAI onboard hardware, active cellular service, driver audio connectivity, and a PTT input.
Does LIVE require different hardware from Radio?
Yes. LIVE requires the higher-performance onboard system because it adds SDI video capture, encoding, and live streaming. Teams that know they want LIVE should start with the LIVE hardware package.
Can I upgrade from Radio to LIVE later?
Yes, but LIVE requires the higher-performance hardware configuration and video interface. If LIVE is likely in the near future, starting with the LIVE hardware package may be the simpler path.
Does RaceAI require CAN access to the race car?
No. The current RaceAI onboard platform does not require a CAN interface for Radio or LIVE.
Which mobile platforms are supported?
Radio and LIVE currently use Android smartphones and tablets. iOS support is planned for the future.
What happens if there is no usable cellular network at a circuit?
Radio and LIVE need a working network connection. If no suitable cellular connectivity exists, the real-time cloud features cannot operate normally. Network conditions should be considered for tracks where coverage is known to be difficult.
Still Not Sure Which Product Fits?
Tell us how your team currently communicates, records video, reviews data, and supports drivers. We can help identify where RaceAI would create the most value without asking you to replace systems that already work.
Start With the Problem You Want to Solve.
Radio for communication. LIVE for real-time visibility. Studio for understanding. Use one—or connect all three when your team wants a broader RaceAI platform.